What is the day rate to climb?

• A Day Pass costs $30 for adults. This is only discounted for students, educators, military, and seniors.

• This does not include rental gear.

• A Day Pass is good all day until closing.

• Community Night Passes are $20. Available after 3PM. All rental gear included.

Not ready to commit to a membership?

• Consider a punchcard that gets you 10 prepaid entries at 15% cheaper than a membership cost.

• Click here: Punchcard info

Are there any discount sales for memberships going on?

• No. Check back at the New Year!

Does MetroRock offer discounted rates?

• Discounted rates are available for day passes, punchcards, and memberships.

• You qualify for a discounted rate if you are…

  • A student

  • Educators

  • Former or active military

  • Seniors 65 and older.

• We offer a 50% off Neighborhood Discount to all businesses in Everett off Air Force Rd.

• We offer discounted rates to REI and Patagonia employees. Call to find out more.

• MetroRock is additionally partnered with a number of clubs, teams, and groups. See more.

• Proper ID is required to receive a discounted rate.

• First off, Crash Course is required for all inexperienced and new climbers.

• Once they’ve completed Crash Course, they can move onto any of our recreational clubs, non-competitive teams, or competitive teams.

• If they are experienced, they can request recommendation from a coach to be placed on any of the non-competitive and competitive teams.

• For your consideration:

  • Crash Course is all things introductory. For any kids aged 6-12.

  • Climbing Club 1 & 2 are recreational and social. For kids aged 6-12.

  • The non-competitive teams are advanced, but without the pressure of competition. For Kids 6-18.

  • The 2 competitive teams are for committed climbers aged 6-18.

• See more info here.

For all membership related questions, see MEMBERSHIP FAQ

• Rental gear is not included with the day pass rate.

• See rental prices HERE.

• What can be rented?

  • Climbing shoes of all sizes.

  • Autobelay and Top Rope Harnesses.

    • Toddler harnesses available.

  • Belay Devices

• Lead Ropes not available for rent. Check out the gear shop to purchase your own.

• Crash pads can be rented for up to 2 nights.

What is MetroRock’s Refund Policy?

• If you need to cancel an event, we offer a full refund if the cancellation occurs 21 days or more before the event.

• If you are altering your booking within that period, we are happy to offer a credit for use at MetroRock, minus the deposit.

• We will not offer a refund for no-shows or cancellations within 48 hours before the event.

Class refund policy?

• MetroRock’s standard refund policy applies.

• Members and non-members are allowed 1 free reschedule.

• *Limit of only one 10 day membership per individual.  Signing up for the class more than once will disqualify an individual from receiving this perk.

• Self-identify the event you are coming in for at the front desk after 3PM on the day of the event.

• All rental gear is included with the day pass (Rental shoes and harness)

• Find the event organizers, then climb away!

• The Ropes Course is available for children’s birthday parties, group events, overnights, and camps.

• The Ropes Course is not available without a booking.

Where will the party take place?

• There is a party room with plenty of seating and space in the back of the gym.

Is Food Provided?

• Food is not provided, but there is space to eat, and bringing your own food is encouraged!

2 hour VS 3 hour parties?

• 2 Hour parties typically take place on Saturdays. The party would consist of ropes course or climbing.

• 3 Hour parties typically take place on Sundays. The party would consist of a preferred mix of ropes course and climbing.

See more here: Birthdays.

MetroRock guest passes?

• Members get 1 guest pass per month. This resets on the 1st of every month.

• Those on punchcards do not have a guest pass.

Will I be charged an enrollment/initiation fee when beginning a membership at MetroRock?

• When beginning an EFT Membership, a $39 enrollment fee is charged to the customer.

• This fee is incurred again after beginning anew with a previously terminated membership.

• When an EFT membership is begun the customer is charged prorated dues for the days left in the month.